Updates, then checks
WordPress and anything it depends on, updated and then checked, because an update can break a page.
Start a projectLooked after after launch
A site is not finished when it launches
Software gets updated, forms quietly break, and backups matter only on the day you need one. Maintenance is the work that keeps a launched site working.
- Updates applied and checked
- Backups taken and tested
- Uptime watched, not assumed
- Small changes done, not queued
What is included
What comes with maintenance
The work that stops a site quietly rotting.
Backups that work
Taken on a schedule and restored to a test copy, because an untested backup is a guess.
Start a projectUptime and forms
The site watched, and the contact form actually sent through rather than assumed to work.
Start a projectSmall changes
Text, images and prices changed when you ask, rather than added to a list for later.
Start a projectHow it goes
How a site is kept working
You hear from us whether anything happened or not.
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1
Watched Uptime and the contact form, checked on a schedule rather than when somebody notices.
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2
Updated WordPress and its parts, applied on a test copy first where a change could affect a page.
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3
Fixed Anything the checks turn up, and the small changes you have asked for.
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4
Reported What was updated, what broke, and what was done about it. Short, and in plain language.
Overview
Why a launched site still needs work
A website is software running on a server, and software changes underneath it. WordPress updates, so do the parts it depends on, and one of those updates will eventually break a page.
The other half is quieter. Contact forms stop sending and nobody finds out for weeks, because a form that fails looks exactly like a week with no enquiries.
Maintenance is checking those things on a schedule instead of finding out from a customer who could not reach you.
Questions
What people ask before they start
The site will keep working for a while without it. The question is who checks the forms and takes the backups, and when.
Often, yes. Send us the site and we will tell you what shape it is in before you commit to anything.
Text, images, prices, opening hours, a new team member. Anything larger we quote separately rather than absorb quietly.
You get a short report each time, whether something happened or not. No report is how sites quietly stop being maintained.